Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/2798
Title: Customer Relationship Management Concept, Strategy, and Tools
Authors: V. Kumar
Werner Reinartz
Issue Date: 2012
URI: http://hdl.handle.net/123456789/2798
ISBN: 978-3-642-20110-3
Appears in Collections:E-BOOKS

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