Please use this identifier to cite or link to this item:
http://hdl.handle.net/123456789/2891Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | H. David Sherman | - |
| dc.contributor.author | Joe Zhu | - |
| dc.date.accessioned | 2021-06-30T06:13:26Z | - |
| dc.date.available | 2021-06-30T06:13:26Z | - |
| dc.date.issued | 2006 | - |
| dc.identifier.isbn | 9780387332314 | - |
| dc.identifier.uri | http://hdl.handle.net/123456789/2891 | - |
| dc.language.iso | en | en_US |
| dc.publisher | SPRINGER | en_US |
| dc.title | Service Productivity IVIanagement Improving Service Performance using DATA ENVELOPMENT ANALYSIS (DEA) | en_US |
| dc.type | Book | en_US |
| Appears in Collections: | E-BOOKS | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| Service Productivity Management.pdf | 25.99 MB | Adobe PDF | View/Open |
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