Please use this identifier to cite or link to this item: http://hdl.handle.net/123456789/921
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dc.contributor.authorIan Chaston-
dc.date.accessioned2017-12-18T08:57:58Z-
dc.date.available2017-12-18T08:57:58Z-
dc.date.issued2004-
dc.identifier.urihttp://hdl.handle.net/123456789/921-
dc.language.isoen_USen_US
dc.titleKnowledge-Based Marketing: The Twenty-First Century Competitive Edge Chapter Title: "Managing Services and Customer Relationships"en_US
dc.typeBooken_US
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